Our service team is based out of Tofino, B.C. There's two ways to get in touch with us. One is our contact page, or our phone number here: 1 205 -203-9506.
Within 24 to 48 hrs.
We're fairly busy but if you email us at email@example.com I'm sure we can sort something out.
PRODUCTS + REGIMENS
We don't test on animals and our products are all cruelty-free.
Most of them! We do use some organic Vancouver Island Beeswax in our Beeswax Candle Collection.
We try to stay on top of all our inventory. If something is out of stock - please know we are working hard to restock it for you. For specific details and dates shoot us an.
Send us an email and tell us about your wholesale business. If you are running a business we can surely talk about it.
Our retailers page is being updated and will be live shortly. Please send an email inquiring though at firstname.lastname@example.org
Best to store our mindfully made produces out of direct sunlight and in an insulated room where the temperature doesn't have large fluctuations.
Our botanical soaps should be used within one year. All other items are shelf stable or have expiry dates listed for reference.
Yes. Email us within 48hrs of your order.
Yes, just email us and we'll refund you.
As many as you'd like! If your a retailer please reach out by email - email@example.com - to discuss volume and pricing.
Check your junk mail. If it isn't there shoot us an email at firstname.lastname@example.org
You'll get your tracking number via email once your package has been shipped out.
Email us and we'll get in touch.
Email us right away and we'll look into it.
Please triple check your address before submitting. Once an order has been shipped it is difficult to turn the process around.
SHIPPING + DELIVERY
|Standard||CA$175.00 and up||Free|
5 - 14 days depending on Canada Post.
Canada Post, Tofino B.C.
Nope.Depending on your province and country, yes.
BILLING + PAYMENTS
credit card, paypal, and etransfers.
Your payment is processed immediately at the time of your order.
No returns unless you had an allergic reaction.