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F.A.Q

Our service team is based out of Tofino, B.C. There's two ways to get in touch with us. One is our contact page, or our phone number here: 1 205 -203-9506.

Within 24 to 48 hrs.

We're fairly busy but if you email us at tofino.hobbyist@gmail.com I'm sure we can sort something out. 

PRODUCTS + REGIMENS

We don't test on animals and our products are all cruelty-free.

Most of them! We do use some organic Vancouver Island Beeswax in our Beeswax Candle Collection. 

We try to stay on top of all our inventory. If something is out of stock - please know we are working hard to restock it for you. For specific details and dates shoot us an.

Send us an email and tell us about your wholesale business. If you are running a business we can surely talk about it.

Our retailers page is being updated and will be live shortly. Please send an email inquiring though at tofino.hobbyist@gmail.com

Best to store our mindfully made produces out of direct sunlight and in an insulated room where the temperature doesn't have large fluctuations. 

Our botanical soaps should be used within one year. All other items are shelf stable or have expiry dates listed for reference. 

ORDER INQUIRIES

Yes. Email us within 48hrs of your order.

Yes, just email us and we'll refund you.

As many as you'd like! If your a retailer please reach out by email  - tofino.hobbyist@gmail.com - to discuss volume and pricing. 

Check your junk mail. If it isn't there shoot us an email at tofino.hobbyist@gmail.com

You'll get your tracking number via email once your package has been shipped out. 

Email us and we'll get in touch.

Email us right away and we'll look into it.

Please triple check your address before submitting. Once an order has been shipped it is difficult to turn the process around.

SHIPPING + DELIVERY

Expedited 0kg–0.75kg CA$19.90
Expedited 0.75kg–2kg CA$21.90
Standard CA$175.00 and up Free
Standard 0kg–0.75kg CA$13.90
Standard 0.75kg–2kg CA$14.90

5 - 14 days depending on Canada Post.

Canada Post, Tofino B.C.

Nope.

Depending on your province and country, yes.

BILLING + PAYMENTS

credit card, paypal, and etransfers.

Your payment is processed immediately at the time of your order.

CAD.

RETURNS

No returns unless you had an allergic reaction.

- Driftwood Gifts | 131 First Street | Tofino 

- Two Trees | 120 Fourth Street | Tofino 

- Gaia Grocery | 150 4th Street | Tofino 

- Habit Clothing | 104-430 Campbell Street | Tofino 

- Hotel Zed | 1258 Pacific Rim Highway | Tofino 

- Long Beach Lodge Resort | 1441 Pacific Rim Highway | Tofino 

- The Wickaninnish Inn | 500 Osprey Lane at Chesterman Beach 

- Surf Grove | 1451 Pacific Rim Highway | Tofino  

- Tofino Sea Kayaking | 320 Main Street | Tofino 

- Pacific Sands Resort | 1421 Pacific Rim Highway | Tofino 

- Rare Earth | Tofino 

- Tofino Beach Collective | Tofino

- Tofino Coffee Roasting Company | 605 Gibson St & 681 Industrial Way 

- Rhino Coffee House | 430 Campbell Street | Tofino 

- TUCG | #8 - 671 Industrial Way | Tofino 

- Sacred Stone Spa | 368 Main Street | Tofino 

- Tourism Tofino | 1426 Pacific Rim Highway 

- Foggy Beans | 1601 Peninsula Road | Ucluelet

- Ucluelet General Store | 1728 Peninsula Road | Ucluelet

- Cloud City | Online | Port Alberni

- Wild Peony | Online | Port Alberni

- Wildflower Cafe and Bakeshop | 5047 Argyle Steet | Port Alberni

- Covet | 702 Memorial Ave | Qualicum 

- Tigh-na-mara  | 1155 Resort Drive | Parksville 

- Natural Evolution | #303 885 Island Hwy West | Parksville

- Rag Dolz | 946 Island Hwy | Campbell River 

- Campbell River Art Gallery | 1235 Shoppers Row | Campbell River

- Cumberland Pharmasave | 101 - 2665 Beaufort Ave | Cumberland

- Urban Oasis Living | 4649 West Saanich Road | Victoria 

- Pharmasave Broadmead | 310 - 777 Royal Oak Drive | Victoria

- Maple Ridge Florest | 22530 Dewdney Trunk Rd | Maple Ridge 

- Rain Florist | 272 Molly's Ln | Gibsons

It's inside that counts

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Green Initiatives

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Use coupon code TOFINO15 for 15% off your first order.

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