F.A.Q
Our service team is based out of Tofino, B.C. There's two ways to get in touch with us. One is our contact page here, or our phone number here: 1 205 -203-9596.
Within 24hrs.
We're fairly busy but if you email us I'm sure we can sort something out.
PRODUCTS + REGIMENS
We don't test on animals and our products are cruelty-free.
Most of them!
We're on top of our inventory and will be restocking soon. For specific details and dates shoot us an email.
Send us an email and tell us about your wholesale business. If you are running a business we can surely talk about it.
Check out our retail store listing page here.
Coming soon.
All soap products should be used within one year. Food items within 6 months.
ORDER INQUIRIES
Yes. Email us within 48hrs of your order.
Yes, just email us and we'll refund you.
As many as you'd like.
Check your junk mail. If it isn't there shoot us an email.
You'll get your tracking number via email a few days after you order.
Email us and we'll get in touch.
Email us right away and we'll look into it.
Please triple check your address before submitting. Once an order has been shipped it is difficult to turn the process around.
SHIPPING + DELIVERY
| Expedited | 0kg–0.75kg | CA$19.90 | |
|---|---|---|---|
| Expedited | 0.75kg–2kg | CA$21.90 | |
| Standard | CA$175.00 and up | Free | |
| Standard | 0kg–0.75kg | CA$13.90 | |
| Standard | 0.75kg–2kg | CA$14.90 |
5 - 14 days depending on Canada Post.
Canada Post, Tofino B.C.
Nope.
Depending on your province and country, yes.BILLING + PAYMENTS
Credit card and Paypal.
Your payment is processed immediately at the time of your order.
CAD.
RETURNS
No returns unless you had an allergic reaction.